Network Activation Engineer Job Description
Firmly established as Africa’s carriers’ carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa.
- Company: West Indian Ocean Cable Company (WIOCC)
- Location: Kenya
- State: Nairobi
- Job category: Engineering Jobs in Kenya
Key Duties & Responsibilities:
- Implement network and service activations and restorations
- Create service and network handover documentation
- Ensure that the network diagrams are always up to date for all Network Layers (e.g. SDH, OTN, MPLS, DWDM)
- Ensure that services and networks are handed over accurately and timeously to the NOC when fully operational
- Maintain accurate records of networks and services on OSS/BSS systems
- Plan and implement planned engineering works (PEWs) as required
- Address issues raised by the NOC, related to service and network configurations
- Develop, implement and operationalise standards and processes for activations, network records, service records and handover documentation
- Maintain a backup for all configurations done on each of the network equipment
- Assist with the creation of ad hoc reports as needed
- Actively use and ensure data integrity of OSS/BSS systems
Requirements
Minimum Qualifications:
- Bachelor’s degree in engineering or equivalent Transmission Certifications – Ciena, Infinera, Tejas, Huawei
Minimum Experience & Skills:
- Minimum of 5 years of technical experience in the telecom industry with at least 3 years in network provisioning/activation or a similar role
- Expert understanding of Transmission (DWDM, OTN, SDH) networks
- Expert understanding of OSS/BSS tools for Transmission (DWDM, OTN, SDH) networks
- Expert knowledge of Tejas, Infinera or Ciena products, NMS and provisioning
- Strong analytical and numerical skills and ability to collate and interpret data from various sources
- Quick to understand technical issues and concepts
- Expert in Microsoft Visio, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
- Effective written and verbal communication skills evidenced by previous work history and accomplishments
- Excellent communication and presentation skills, including the ability to summarise and concisely share key information with all levels within the organisation
- Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment
- Willing to work outside of normal office hours
Preferred Experience & Skills:
- Has developed and operationalised standards for activations of Transmission (DWDM, OTN, SDH) networks
- Has automated provisioning/reporting of network services and capacity
- Has implemented PNI/LNI systems for Transmission (DWDM, OTN, SDH) networks
- Knowledge of relational databases and data querying languages
Attributes:
- Client focused, relationship builder
- Integrity, honest with the highest ethical standards
- Boundless, passionate, and flexible
- Personal excellence, accuracy and attention to detail
- Collaborative, achieve results through teamwork and partnerships
- Strong analytical skills and ability to collate and interpret data from various sources
- Good English language communicator with a natural aptitude for dealing with people
- Excellent network diagnostic skills.